Reyooz

Reuse Made Easy

FAQ's

  • How much does delivery cost?

    Delivery costs are unique. The cost of delivery depends on how much stuff we’re delivering, how far it has to travel from where it is to where you are and whether we are able to subsidise it. We will always get a delivery cost to you as fast as we can so you can decide if you want to proceed with your order.
  • Do I have to pay for items?

    Everything on Reyooz is free to claim. All you pay for is the delivery.
  • How much does it cost to post items on Reyooz?

    It’s free to post items on Reyooz. You only pay once your items have been collected by our couriers. We’ll tell you up-front what the cost will be
  • Is everything I see on Reyooz available?

    If you can add it to your shopping cart then it’s available.
  • How do I pay for delivery?

    We’re flexible. We’ll send you an invoice once your items have been delivered. You can pay by bank transfer, debit or credit card, PayPal and even a cheque in the post.
  • How do I pay when my goods are cleared by Reyooz?

    We’ll send you an invoice once your items have been collected. You can pay by bank transfer, debit or credit card, PayPal and even a cheque in the post.
  • Who can claim goods from Reyooz?

    As long as you’re claiming items on behalf of an official organisation such as a charity, school, a business, a church and more - you can claim anything on Reyooz. We cannot deliver items to individuals.
  • I don’t work for a company or charity, can I claim things for myself?

    We cannot deliver items to individuals. We can only supply items to official and recognised organisations such as charities, schools, businesses, churches, youth groups, social enterprises and more.
  • Do you deliver goods to home addresses?

    We can deliver to any address as long as you claimed your items on behalf of a legally recognised organisation such as a charity, school, a business, a church.
  • Are items only available to charities?

    No items are available to any official and recognised organisation including charities, businesses, schools, councils, churches, youth clubs, societies, social enterprises and more.
  • Some of the lots are large, do I have to take all of them or can I take just a few?

    You can claim as many or as few items as you like. Once you have added an item to your shopping cart you can change the quantity of each item on your shopping cart page before you place your order.
  • Can I take just a few items or do I have to take the lot?

    You can claim as many or as few items as you like. Once you have added an item to your shopping cart you can change the quantity of each item on your shopping cart page before you place your order.
  • How do you work out delivery costs?

    Delivery costs are unique. The cost of delivery depends on how much stuff we’re delivering, how far it has to travel from where it is to where you are and whether we are able to subsidise it. We will always get a delivery cost to you as fast as we can so you can decide if you want to proceed with your order.